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STUDY DISSERTATION | Territorial marketing at the service of destination reputation. The case of Palestine

Student Productions Brand, identity and perception SDG, Transition and Resilience Tourism

SUMMARY

Jean Lou FUCHS - Master 2 "Attractiveness and New Territorial Marketing" - Academic year 2017

The almost uninterrupted growth of international tourism over the past 20 years has taken place despite the many hazards affecting its activity, some of which call into question the physical safety of travelers. The perception of risks by these same travellers, via mechanisms that are both rational and totally subjective, affects the image and reputation of a region. The construction of a reputation (bad, neutral or good) integrates a certain number of parameters (perceived image, representations, etc.) on which territories involved in a tourism, economic or global attractiveness initiative strive to act. What levers should a region use to improve its reputation, at the heart of the process of choosing a destination? Among these territories, Palestine (West Bank) suffers from a negative reputation for historical, religious and political reasons. Based on a tourism project (Masar) structuring the Palestinian territory, this study looks at the conditions for improving Palestinian attractiveness, and considers the best territorial marketing practices to be implemented in this territory. Experiences in other territories will also be discussed.

Keywords: attractiveness, image, reputation, resilience, tourism, perception, Palestine

To consult this study dissertation

This dissertation is available for consultation at the IMPGT Library, 23 rue Gaston de Saporta, 13 100 Aix-en-Provence.

You can also contact Ms Annie DELANGHE at the A&NMT Chair(annie.delanghe@univ-amu.fr), who can send you the document or put you in touch with the author.