SUMMARY
Trust is a key concept in many areas of the social sciences. An interdisciplinary study of the concept highlights the economist's view as "either calculative (...) or institutional" and the psychologists' as "the evaluation of trust in terms of trustor attributes" (Rousseau et al. 1998, p. 393). In the field of marketing, trust is considered a fundamental concept in relationship marketing for maintaining successful relationships between partners (Morgan and Hunt 1994).
The interdisciplinary view of the concept of trust might not be "so different after all". Rousseau et al. assert that "confident expectations and a willingness to be vulnerable are essential components of all the definitions of trust reflected in the articles" (Rousseau et al. 1998, p. 394).
As suggested by the administrative sciences, a recent definition of trust is "a psychological state including the intention to accept vulnerability based on positive expectations about an actor's intentions or behavior" (Karens et al. 2016, p. 3).
Translation of the book chapter summary
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ABOUT THE BOOK
This book is a comprehensive collection of global studies on the vast fields of public administration and public policy. Written and edited by leading international scholars and practitioners, this comprehensive volume covers all areas of these two fields of study. In keeping with the multidisciplinary spirit of these fields, entries draw on diverse theoretical, empirical, analytical, practical and methodological knowledge bases.
Expanded and updated, the second edition includes hundreds of new entries representing the latest research in public administration and public policy, covering such important areas as: 1. organizational theory, behavior, change and development 2. administrative theory and practice 3. bureaucracy 4. public budgeting and financial management 5. public finance and public management 6. public personnel and labor-management relations 7. crisis and emergency management 8. institutional theory and public administration 9. law and regulation 10. ethics and accountability
Relevant to professionals, experts, academics, general readers and students worldwide, this book will be the most viable global reference source for those wishing to learn about this field.
Translation of the summary of the book Global Encyclopedia of Public Administration, Public Policy, and Governance
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Christophe ALAUX, Director of the Chaire Attractivité et Nouveau Marketing Territorial (A&NMT) and of the Institut de Management Public et Gouvernance Territoriale (IMPGT) - christophe.alaux@univ-amu.fr
Tonya T. Neaves, Doctor of Philosophy, Public Policy and Administration - linkedIn
